01639 680067 [email protected]

Booking Terms and Conditions

Terms & Conditions

Crown Training Academy accepts bookings via phone, email, and our online booking form. The following terms and conditions apply to all methods of booking: –

 

Fees

£99 and under – non refundable payment in full to be made at time of booking.

£100 and over – 10% non refundable deposit to be made at time of booking.  Remainder to be paid in full no later than 28 days prior to the course start date.

 

Crown Training Academy reserves the right to refuse admission to a course until payment is received in full. Any alternative payment arrangements must be agreed in writing, in advance, with the express permission of the Programme Manager. Payment can be made via credit/debit card, cheque and direct bank transfer.

VAT if applicable will be charged at the current rate at the time. Crown reserves the right to alter fees at any time.

 

Certificates

Certificates will remain the property of Crown Training Academy until payment is made in full. Certificates awarded will be forward at our earliest convenience. Please note that due to the variety of awarding bodies, certificates can take anywhere from a few days to several weeks/months to be forwarded.

 

Late Payment

Overdue payment may attract interest at 8% above the statutory rate. If attempts are made by Crown Training Academy to obtain payments, within the terms mentioned herein, but payment is delayed, we will pursue legal action. The use of a Debt Collection Agency may be necessary to recover the fee.

 

Cancellations

Crown Training Academy reserves the right to cancel all, or part of, a provision of service. Any fees incurred by the client outside of the cost of the course, i.e. hotel, travel etc, and due to course cancellation, are not the responsibility of Crown Training Academy.

 

If a booking is cancelled by the client the following will apply:-

28 days + prior to the start date of the course – 10% of the full course amount payable.

  • days prior to the start date of the course – 100% of the full course amount payable.

 

Code of Conduct

  • We take pride in our centre and are committed to providing quality facilities and resources.
  • We are pro-active in our approach to equal opportunities and expect our staff and students to abide by any such policies necessary.

 

We expect our students to: –

  • attend each day of the course
  • to be punctual
  • hand in course work on time
  • contribute in a positive manner
  • adhere strictly to all safety precautions and regulations
  • If any breaches to this code take place, two warnings will be given, whether verbal or written, with a third resulting in dismissal from the programme.
  • Instant dismissal will take place for any theft, physical assault, verbal assault (whether aggressive, racist etc.) or vandalism to property.
  • Students who breach this code and who, in severe circumstances, are removed from a course will not be eligible for a refund.

 

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Crown Training Academy,
Water Street Business Centre,
Water Street,
Port Talbot,
SA12 6LF

© Coronet Training Ltd | Registered in England & Wales. | Reg No. 06694704 | Vat No. 931342058

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